Geez Guys, No Brakes & Vfrpilot,

Thanks for the support. All this ditz, Jeff,has to imply or say, is that I cursed at him and you automatically believe him??

Remember the part where I said,"I really wanted to ride with my friends?" ... and that I wanted the 13T C/Sfor the KLX250s? Do you guys think that I am stupid or what? If I had 'cussed the guy out, could I really expect that he would extend a courtesy to me?

Only a fool would do that! I was like begging the first guy, (the "college grad"), to let this $16.95 sale get under the wire and let me buy the thing. I offered my credit card, 3 digit security code, & asked that they confirm the validity of my credit if they preferred and call me back if they wanted to. I gave them both of my phone numbers. and asked if they/ he could simply mail it to my present locations' post office.

If you guys want to put up with kind of discourtesy from a merchant... it's fine by me.

Being curteous to a customer who asks nothing "out of the ordinary" of the business, is certainly not the true test of good customer service. Rising to the challenge when policies are being stretched, or challenged, alwaysrequires a level of intelligence from those employed by a business owner.Those who have been empowered to make decisions, likecertainly, any Service/Sales Manager, should have this capability.If that person were employed by myself he/she would be expected to make decisions that are made in favor of the customer whenever possible.

Good management employees, who serve the public, should be able to "think on their feet" and make good business decisions that benefit the business owner and the customer.

What Jeff should have done, (if he worked in my business), is to get in contact with the poorly serviced customer,attempting to reconcile the issue amicably.

That's only good business! .. And I know what it looks like and how it feels, too!!

Geez we're talking about $16.95, guys......... 'NUFF OF THIS.... I'm on the side.

 

Hey Rod, I did not realize youwere the same person that I have come to know in helping you try and get re-established. While we really don't know anyone on the other end of a keyboard, I can vouch for you that after all of the conversations you and I have had and the pictures and stories I have read on your blog that you would not do the things that are being said about you. I am going on record here when I say I think the manager of the store in question while he may not know you, he made at the very least an error in character judgement. I hope you can get past this and realize that in this big world we live in what happened to you will soon become insignificant. I wish you all the best Rod, and feel free to contact me personally. Peace man.

 

Thanks, Deej..

Your support in this instance is appreciated (and all of the numerous good works that you do for this forum!).

 

GEEZZ I did not have my glasses on and I thought it was a floater!