This is hilarious. I wish I had the guts of this girl. For all of you out
>there who've had to deal with an irate customer, this one is for you. An
>award should go to the United Airlines gate agent in Denver for being smart
>and funny while making her po int when confronted with a passenger who
>probably deserved to fly as cargo.
>
>A crowded United Airlines flight was canceled. A single agent was re-
>booking a long line of inconvenienced travelers. Suddenly an angry
>passenger pushed his way to the desk. He slapped his ticket on the counter
>and sa id "I HAVE to be on this flight and it has to be FIRST CLASS."
>
>The agent replied, "I am sorry, sir. I'll be happy to try to help you, but,
>I've got to help these folks first, and I'm sure we'll be able to work
>something out." The passenger was unimpressed. He asked loudly, so that the
>passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
>
>Without hesitating, the agent smiled and grabbed her public address
>microphone, "May I have your attention please, " she began, her voice heard
>clearly throughout the terminal. "We have a passenger here at Gate 14 WHO
> DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please
>come to Gate 14."
>
>With the folks behind him in line laughing hysterically, the man glared at
>the United agent, gritted his teeth and swore "F*** You!". Without
>flinching, she smiled and said, I'm sorry sir, you'll have to get i n line
>for that too.

 

That was a good come back fo sure!

 

That is good. Congrats to her.

 

Fan-treakin'-tastic.

 

Doesn't surprise me. Wonder if she works night down off of Colfax?

 

hahaha.... good one