New member kentucky
#1
New member kentucky
I've worked in a kawi dealership for 10 years, as a mechanic and now service/parts manager.Seems more and more of my customers are getting on forums for their info, I'm just kinda checking things out. I enjoy helping people with tech questions, feel free to ask, I'll do my best to help.
#4
My last street bike was an 03 636. Some health issues have caused me to give street riding up. I've spent a lot of time on dirtbikes, of all brands, though I prefer kx 2 strokes. I enjoy 4 wheelers quite a bit too, and they are my favorite to work on. Right now all I own is a 3010 mule. Nice for riding around and working on our farm. Especially in winter, taking care of our horses.
#7
[QUOTE=Dragone#19;500200]Welcome fellow kawi junky.
The internet is a great source of info, but a good shop locally is better yet.
Shops are becoming fewer and fewer, at least in my region. My boss owns 2 stores, but we are getting ready to close one location, business is way down.
I lose a lot of my parts customers to the Internet, especially tires. These online stores are selling things cheaper than I buy them from my distributors. This is because the online stores buy huge quantities and get major discounts. I can understand needing to save money, but if its only 5 dollars or so isn't it worth it to buy locally?
I've always tried to go the extra mile with my customers. Giving them discounts, free advice, sometimes doing small jobs for free. Now some of these same people buy their parts online, one of them told me my $12 oil filter was on amazon for $7, and quit buying from me. In the past I had done several minor things to his bike for free, chain adjustments, tightened his steering stem, even put the clutch cable he bought on for him and didnt charge.i gave him 10% off all his parts cause he bought his bike from us. Now I won't be there to help him anymore when my store closes.
I know some dealers treat people bad, and overcharge. Sometimes we make mistakes.But if you're dealers being good to you, help them out as much as you can. Else there won't be any good dealers left.
I'm not accusing anyone here of doing this, just sharing some inside info.
Again, I don't know everything, but I do have a lot of experience working on Kawasaki. I enjoy helping people with tech questions. Feel free to email me.
The internet is a great source of info, but a good shop locally is better yet.
Shops are becoming fewer and fewer, at least in my region. My boss owns 2 stores, but we are getting ready to close one location, business is way down.
I lose a lot of my parts customers to the Internet, especially tires. These online stores are selling things cheaper than I buy them from my distributors. This is because the online stores buy huge quantities and get major discounts. I can understand needing to save money, but if its only 5 dollars or so isn't it worth it to buy locally?
I've always tried to go the extra mile with my customers. Giving them discounts, free advice, sometimes doing small jobs for free. Now some of these same people buy their parts online, one of them told me my $12 oil filter was on amazon for $7, and quit buying from me. In the past I had done several minor things to his bike for free, chain adjustments, tightened his steering stem, even put the clutch cable he bought on for him and didnt charge.i gave him 10% off all his parts cause he bought his bike from us. Now I won't be there to help him anymore when my store closes.
I know some dealers treat people bad, and overcharge. Sometimes we make mistakes.But if you're dealers being good to you, help them out as much as you can. Else there won't be any good dealers left.
I'm not accusing anyone here of doing this, just sharing some inside info.
Again, I don't know everything, but I do have a lot of experience working on Kawasaki. I enjoy helping people with tech questions. Feel free to email me.
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